Support & Your Questions Answered

Our platform is simple, and easy to use. but we've answered some of your important questions.

Short audio drop-in chat without invites.Everyone is welcome.
All you need to join timely is mobile number to connect, no previlaged invites needed
YES, membership is completely free.
YES, everything you say on timely is your own, your voice, and we do not own it. But be aware that the information you share in your room, is between you and your audience. So chat and grow your timely room.
A timely account is unique to each user, as such users will not be able to transfer or sell their accounts. We want a community built around people expressing their truest self and not just monetary values. Of course you can sell product ideas in your timely room.
All users will be able to open an accounts, and can create rooms, events for whatever legal, and ethical purpose you wish.
For us at Timely, freedom of speech is the bedrock of any sane society and the driving force behind our platform. Unlike the echo chambers most other social media platforms have become, we believe in listening to opposing views before arriving at conclusions. Your room allows free speech while given you the control to simply mute if you do not want to hear the voice , your room, your platform.
Just about anything and not limited to Founder Ask Me Anything (AMA), Family room, UK Start-up, Friends, even you can create a room for your own Side Chick private conversations.
We believe in some form ethical moderation, not censorship. We believe the right to free speech is self-evident and should not be constrained by social media platforms except for the gravest and unethical reasons. This is why we are empowering the users to decide who and what they listen to.
We will only collect data necessary for users to effectively use our platform. For instance, we will collect information such as name, phone number number because it allows us to verify the identity of our users while making sure they are who they say they are. We do not track phones or phone calls, or inform your phone contacts that you are on timely, and we do not track user locations.
Your data will be used strictly to facilitate the provision of our service and nothing more. Our entire philosophy rests on free and unimpeded speech. By design, we will work very hard to ensure any and all data collected is absolutely needed for the provision of our service, however, if you do not want us to keep your recording data for security reasons, just simply reject before you join the room. But we may keep it for a limited number of time, just in case we get a complaint about your room that need us to investigate. Your data will never be released to any authority in any jurisdiction without probable cause.
Yes. users will be able to temporarily deactivate their account and reactivate whenever they please.
Yes. Users will be allowed to delete their account and all data associated with it will be lost forever. However, if your room is under investigation for any violation of our terms, we may retain some data pending the conclusion of any opened investigation.
Yes. Users will be able to get recordings of their room to their account as long as their account has not been deleted, and a Subject access request is made in with the GDPR.
User data will remain active on our platform until the user decides to delete their account.
We will never share your data with third party organisations without your permission except required by law, and of course if your room audience want a copy as future podcasts.
We will only share data if required by law.